With your permission, we gain control of a remote PC over the web in seconds, without the need to pre-install software. Our technicians can initiate a new session with you by providing a 6-digit PIN for you to enter on our remote support form.
Remote Support Service can benefit your business by:
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INFO: config.initializeGlobals...
INFO: config.initDomainGlobals...
TRACE: class.settings.globalVarFill: 'SOURCEID'
TRACE: class.settings.globalVarFill: 'SITEROOT'
TRACE: class.settings.globalVarFill: 'SITEROOT'
TRACE: class.settings.globalVarFill: 'DOMAINNAME'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'ADMIN_DIR'
TRACE: class.settings.globalVarFill: 'ADMINURL'
TRACE: class.settings.globalVarFill: 'PROVIDER_URL'
TRACE: class.settings.globalVarFill: 'PROVIDER_NAME'
TRACE: class.settings.globalVarFill: 'PROVIDER_SHORTNAME'
TRACE: class.settings.globalVarFill: 'PROVIDER_EMAIL'
TRACE: class.settings.globalVarFill: 'PROVIDER_SHORTNAME'
TRACE: class.settings.globalVarFill: 'PROVIDER_SUPPORT_EMAIL'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'ADMINURL'
INFO: config.initDatabaseGlobals...
TRACE: class.settings.globalVarFill: 'SOURCEID'
TRACE: class.settings.globalVarFill: 'DB_LOCATION'
TRACE: class.settings.globalVarFill: 'SOURCEID'
TRACE: class.settings.globalVarFill: 'DB_LOCATION'
INFO: SITEPATH: D:\inetpub\DomainID133394\devo
TRACE: class.settings.globalVarFill: 'DB_LOCATION'
TRACE: class.settings.globalVarFill: 'SOURCEID'
INFO: DB_LOCATION: D:\inetpub\DomainID133394\db\devo\devo.mdb
TRACE: class.settings.globalVarFill: 'DB_LOCATION'
TRACE: class.settings.globalVarFill: 'SOURCEID'
DEBUG: class.db.connectOpen: opening D:\inetpub\DomainID133394\db\devo\devo.mdb
INFO: class.db.ConnectOpen: The database D:\inetpub\DomainID133394\db\devo\devo.mdb was opened successfully.
INFO: config.initSiteGlobals...
TRACE: class.settings.globalVarFill: 'ADMINEMAIL'
TRACE: class.settings.globalVarFill: 'ADMINEMAIL'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'PROVIDER_SUPPORT_EMAIL'
TRACE: class.settings.globalVarFill: 'ADMINURL'
INFO: config.initDbSiteSettings...
TRACE: class.db.rsOpen 'tblGlobalSettings'
TRACE: class.settings.initialize: SETTINGS:
TRACE: [ Company Name -> Devo Consulting, LLC ]
TRACE: [ Site Name -> Devo Consulting ]
TRACE: [ Site Shortname -> DevoCon ]
TRACE: [ Site Title -> Devo Consulting ]
TRACE: [ Site Slogan -> big business solutions for small business budgets. ]
TRACE: [ Site Keywords -> UNDEFINED ]
TRACE: [ Site Description -> UNDEFINED ]
TRACE: [ Default Page Encoding -> iso-8859-1 ]
TRACE: [ Debug -> 1 ]
TRACE: [ Admin Email -> gw@devo.us ]
TRACE: [ Contact Email -> contact@devo.us ]
TRACE: [ Contact Address1 -> UNDEFINED ]
TRACE: [ Contact Address2 -> UNDEFINED ]
TRACE: [ Contact State -> UNDEFINED ]
TRACE: [ Contact Zip -> UNDEFINED ]
TRACE: [ Contact Country -> UNDEFINED ]
TRACE: [ Contact Phone1 -> UNDEFINED ]
TRACE: [ Contact Phone2 -> UNDEFINED ]
TRACE: [ Contact Fax -> UNDEFINED ]
TRACE: [ Default Area Code -> 352 ]
TRACE: [ Email Intro -> The following customer inquiry was submitted online: ]
TRACE: [ Subjectline Prefix -> {SHORTNAME} site inquiry ]
TRACE: [ CC Sender -> 1 ]
TRACE: [ Email Header Image -> {SITEURL}/images/mailheader.jpg ]
TRACE: [ Site Logo -> {SITEURL}/images/header.swf ]
TRACE: [ Enrich Form Widgets -> 1 ]
TRACE: [ SMTP Host -> mrelay.perfora.net ]
TRACE: [ Bookmark Icon -> {SITEURL}/favicon.ico ]
TRACE: [ Enabled Site -> 1 ]
TRACE: [ Contact City -> UNDEFINED ]
TRACE: class.settings.globalVarFill: 'SITENAME'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'SITENAME'
TRACE: class.settings.globalVarFill: 'SLOGAN'
TRACE: class.settings.globalVarFill: 'SITENAME'
TRACE: class.settings.globalVarFill: 'SLOGAN'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'SHORTNAME'
TRACE: class.settings.globalVarFill: 'SITEURL'
TRACE: class.settings.globalVarFill: 'EMAIL_HEADER_IMG'
TRACE: class.settings.globalVarFill: 'COMPANY'
TRACE: class.settings.globalVarFill: 'SLOGAN'
TRACE: class.settings.globalVarFill: 'COMPANY'
TRACE: class.settings.globalVarFill: 'SLOGAN'
DEBUG: class.user.initialize: No user data was found for this client session, using defaults.
TRACE: class.user.rememberMe: 'False'
INFO: class.user.initialize: un-encrypted user data '|Guest|Guest User|0|9/4/2010'
TRACE: class.user.setId: ''
TRACE: class.user.setName: 'Guest'
TRACE: class.user.setFullName: 'Guest User'
TRACE: class.user.setRole: '0'
TRACE: class.user.setLastLogin: '9/4/2010'
TRACE: class.db.execute: SQL='UPDATE tblUsers SET LastLogin=#9/4/2010# WHERE UserID='''
INFO: config.initializeGlobals: initialization completed in 0.046875 seconds.
INFO: SITEURL is 'http://dspublications.com/devo'
INFO: 404.asp: Server error is '404'
TRACE: functions.lists.createDictionary: objDict provided is not an object, creating new dictionary
INFO: 404.asp: Query string is '404;http://dspublications.com:80/devo/services/remotesupport.asp'
INFO: 404.asp: Requested page is '/services/remotesupport.asp'
TRACE: 404.asp: site enabled? 1
TRACE: 404.asp: Processed URL Request is '/services/remotesupport.asp'
DEBUG: class.page.setFile: '/services/remotesupport.asp'
TRACE: class.page.setCharEncoding: 'iso-8859-1'
DEBUG: class.page.getPageDataByFileName: getting page data for path 'services/remotesupport.asp'...
TRACE: class.db.rsOpen 'SELECT TOP 1 tblPages.*, tblPageContent.ContentID, tblPageContent.PageContent, tblPageContent.ModifiedDate FROM tblPages LEFT JOIN tblPageContent ON tblPages.PageID = tblPageContent.PageID WHERE (((tblPages.PageFileName)='services/remotesupport.asp')) ORDER BY tblPageContent.ContentId DESC;'
TRACE: class.page.getPageDataByFileName: the following database content found for page with path 'services/remotesupport.asp':
TRACE: [ PageID -> 28 ]
TRACE: [ Active -> True ]
TRACE: [ PageName -> Remote Tech Support ]
TRACE: [ PageFileName -> services/remotesupport.asp ]
TRACE: [ PageTitle -> ]
TRACE: [ PageLinkHoverText -> Remote Tech Support ]
TRACE: [ PageDescription -> Remote Tech Support ]
TRACE: [ PageKeywords -> Remote Tech Support ]
TRACE: [ MainMenu -> True ]
TRACE: [ Style -> ]
TRACE: [ MenuIndex -> 0 ]
TRACE: [ ParentPage -> 7 ]
TRACE: [ CreateDate -> 2/12/2007 9:39:48 PM ]
TRACE: [ ContentID -> 12 ]
TRACE: [ PageContent -> <H1>Remote Tech Support</H1> <P>With your permission, we gain control of a remote PC over the web in seconds, without the need to pre-install software. Our technicians can initiate a new session with you by providing a 6-digit PIN for you to enter on our <A href="http://support.devo.us/">remote support form</A>.</P> <P>Remote Support Service can benefit your business by:</P> <LI>Reducing costs: minimize travel time and expenses <LI>Providing instant, 24x7 response from anywhere <LI>Dramatically improving the time it takes to resolve issues <LI>Preventing problems from occurring in the first place <LI>Receiving incremental services: training, remote access services, data backup </LI> ]
TRACE: [ ModifiedDate -> 7/11/2007 4:27:01 PM ]
DEBUG: class.page.initialize: page data dict size 16
TRACE: class.page.initialize: obtaining page data for id '28'
DEBUG: class.modules.setPage: '28'
TRACE: class.db.rsOpen 'SELECT * FROM tblModules LEFT JOIN tblModuleTypes ON tblModules.Type=tblModuleTypes.ModID WHERE (((tblModules.PageIDs Like '%:28:%') OR (tblModules.PageIDs Like '%:0:%')) AND (tblModules.Active=True) AND ((tblModuleTypes.Disabled)=False)) ORDER BY tblModules.Location, tblModules.SortOrder;'
INFO: class.modules.setPage: no active modules found for page with id '28'
INFO: class.page.initialize: page has NO custom modules to display!
TRACE: class.page.PageId = '28' class.page.PageName = 'Remote Tech Support' class.page.FilePath = 'services/remotesupport.asp' class.page.FileName = 'remotesupport.asp'
TRACE: class.page.setFile: page initialized successfully
TRACE: class.page.exists: True
TRACE: 404.asp: the page '/services/remotesupport.asp' was found in the database.
TRACE: Applying HTML template 'template.asp'...
TRACE: class.page.display('meta') ...
TRACE: class.file.initialize: global variable 'SITE_PATH' is 'D:\inetpub\DomainID133394\devo'
TRACE: class.file.path: file name string is '/styles/css-framework/ie.css'
TRACE: class.file.path: getting absoulte path for '\styles\css-framework\ie.css'...
TRACE: class.file.path: path specified was a virtual path based off of the site root
TRACE: class.file.path: path after processing: D:\inetpub\DomainID133394\devo\styles\css-framework\ie.css
TRACE: class.file.path: file absolute path is 'D:\inetpub\DomainID133394\devo\styles\css-framework\ie.css'
TRACE: class.file.path: file virtual path is '/devo/styles/css-framework/ie.css'
TRACE: class.file.path: file complete url is 'http://dspublications.com/devo/styles/css-framework/ie.css'
INFO: class.file.path: file at path '\styles\css-framework\ie.css' exists
DEBUG: class.modules.display('meta')...
DEBUG: class.modules.display: no modules to display for 'meta'. modules recordset is empty.
DEBUG: class.modules.display('meta'): 0 modules were processed.
TRACE: ...end class.page.display('meta')
TRACE: class.page.display('header') ...
TRACE: class.file.initialize: global variable 'SITE_PATH' is 'D:\inetpub\DomainID133394\devo'
TRACE: class.file.path: file name string is 'http://dspublications.com/devo/images/header.swf'
TRACE: class.file.path: the file is on this domain... converted Path to '/images/header.swf'
TRACE: class.file.path: getting absoulte path for '\images\header.swf'...
TRACE: class.file.path: path specified was a virtual path based off of the site root
TRACE: class.file.path: path after processing: D:\inetpub\DomainID133394\devo\images\header.swf
TRACE: class.file.path: file absolute path is 'D:\inetpub\DomainID133394\devo\images\header.swf'
TRACE: class.file.path: file virtual path is '/devo/images/header.swf'
TRACE: class.file.path: file complete url is 'http://dspublications.com/devo/images/header.swf'
INFO: class.file.path: file at path '\images\header.swf' exists
DEBUG: mediaFile: inserting media file 'http://dspublications.com/devo/images/header.swf'
TRACE: class.user.isAdministrator: 'False'
DEBUG: class.modules.display('header')...
DEBUG: class.modules.display: no modules to display for 'header'. modules recordset is empty.
DEBUG: class.modules.display('header'): 0 modules were processed.
TRACE: ...end class.page.display('header')
TRACE: class.page.display('nav') ...
TRACE: class.db.rsOpen 'SELECT * FROM tblPages WHERE (((tblPages.Active)=True) AND ((tblPages.MainMenu)=True)) ORDER BY tblPages.ParentPage DESC , tblPages.MenuIndex;'
DEBUG: class.modules.display('nav')...
DEBUG: class.modules.display: no modules to display for 'nav'. modules recordset is empty.
DEBUG: class.modules.display('nav'): 0 modules were processed.
TRACE: ...end class.page.display('nav')
TRACE: class.page.display('main') ...
TRACE: class.page.exists: True
TRACE: class.user.isAdministrator: 'False'
DEBUG: class.modules.display('main')...
DEBUG: class.modules.display: no modules to display for 'main'. modules recordset is empty.
DEBUG: class.modules.display('main'): 0 modules were processed.
TRACE: ...end class.page.display('main')
TRACE: class.page.display('sub') ...
DEBUG: class.modules.display('sub')...
DEBUG: class.modules.display: no modules to display for 'sub'. modules recordset is empty.
DEBUG: class.modules.display('sub'): 0 modules were processed.
TRACE: ...end class.page.display('sub')
TRACE: class.page.display('local') ...
TRACE: class.page.exists: True
TRACE: class.page.exists: True
TRACE: class.page.hasParent: True
DEBUG: class.page.getPageDataById: getting page data for id '7'...
TRACE: class.db.rsOpen 'SELECT TOP 1 tblPages.*, tblPageContent.ContentID, tblPageContent.PageContent, tblPageContent.ModifiedDate FROM tblPages LEFT JOIN tblPageContent ON tblPages.PageID = tblPageContent.PageID WHERE (((tblPages.PageID)=7)) ORDER BY tblPageContent.ContentId DESC;'
TRACE: class.page.getPageDataById: the following database content found for page with id '7':
TRACE: [ PageID -> 7 ]
TRACE: [ Active -> True ]
TRACE: [ PageName -> Services ]
TRACE: [ PageFileName -> services/Default.asp ]
TRACE: [ PageTitle -> ]
TRACE: [ PageLinkHoverText -> ]
TRACE: [ PageDescription -> ]
TRACE: [ PageKeywords -> ]
TRACE: [ MainMenu -> True ]
TRACE: [ Style -> ]
TRACE: [ MenuIndex -> 1 ]
TRACE: [ ParentPage -> 0 ]
TRACE: [ CreateDate -> 1/10/2007 2:47:47 PM ]
TRACE: [ ContentID -> 3 ]
TRACE: [ PageContent -> <H1>Services</H1> <P>Devo offer complete Technology Services. We are able to serve whatever role your organization requires.</P> <P>For a small business, Devo can be your Virtual IT Department; Ready to handle the long-term plan or short-term problem.</P> <P>Devo can ensure that your employees are operating efficiently by providing remote assistance for nearly any issue. We can connect and remove viruses, troubleshoot email problems, provide training in Microsoft Office products (Word, Excel, PowerPoint, Access)...and much more.</P> <P>Devo can also create web-based software to allow your employees and customers access to important information from ANYWHERE! Web-based software is very powerful in maximizing return on investment. The productivity gains and overall cost savings make this an attractive way to compete anywhere in the world.</P> ]
TRACE: [ ModifiedDate -> 3/10/2007 8:55:12 AM ]
DEBUG: class.page.getLocalLinks: obtaining siblings of Remote Tech Support also having ParentPage id '7'
TRACE: class.db.rsOpen 'SELECT tblPages.* FROM tblPages WHERE (((tblPages.ParentPage)=7) AND (Active=True));'
DEBUG: class.modules.display('local')...
DEBUG: class.modules.display: no modules to display for 'local'. modules recordset is empty.
DEBUG: class.modules.display('local'): 0 modules were processed.
TRACE: ...end class.page.display('local')
TRACE: class.page.display('footer') ...
INFO: Number of Database Operations: 7
INFO: Total Program Execution Time: 125 milliseconds